Terms and Conditions

Product and Pricing FloristGermanyShop's products listed our website, descriptions and their prices are subject to change from time to time.Purchase of a product on the website is subject to availability of stock.FloristGermanyShop.com reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from FloristGermanyShop.com suppliers, FloristGermanyShop.com shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and FloristGermanyShop.com cancels your order, we will refund the amount. The product (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.

Shipping & Delivery Policy Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.Estimated delivery time depends on the availability of the product and the destination to which you want the product to be delivered.Delivery may take longer due to: 1. Bad weather 2. Other unforeseen circumstances.the courier will leave a contact card and will attempt a new delivery the next working day. If the recipient not at home at the time of delivery then Alternatively the DHL courier may leave a contact card for the recipient with a telephone number from the local postal depot for deliveryto collect the percel the next working day. Many times a neighbour will accept a delivery if the recipient is not home.

Returns and Refund Policy If Delivery address is not correct and our delivery partner is unable to deliver to incorrect address then no refund is allowed.No returns are allowed.We Try to Delivery desired products(customer place order for delivery) if products are available in our stock and if not our stock then alternate same value products will be deliver to recepient address without pirror notice to customer that case no Refund and no returns are allowed. If the recipient not at the home at the time of delivery then Alternatively the DHL courier may leave a contact card for the recipient with a telephone number from the local postal depot to collect the percel the next working day.if the receipent does not collect that percel within mentioned date and time then no refund are allowed

PAYMENT All deliveries are subject to approval & confirmation of your credit card.In case you fail to pay for a delivery duly made, the payment may be taken from the recipient after due notice to you.Further any attempted & failed delivery due to wrong address may be charged.Delivery Time In case of any order delayed due to Late Credit Card Processing or any extraordinary circumstances, it may be delivered at the next available date with a notice to you but without getting your specific confirmation to this effect. Also note that A day prior to the delivery date i.e.on the shipment date we cannot change anything in the order.

Loss of Risk All items purchased from FloristGermanyShop.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier/network florist.

Payment Information Order delivery is totally subjected to the payment credited in FloristGermanyShop.com a/c. unless payment is received by us, the order will not be processed.